Privacy Policy

Effective November 12, 2026

This Privacy Policy explains how K9 Teams ("we," "us," or "our") collects, uses and protects information when you visit k9teams.com (the "Site") or submit a request for access.

1. Information We Collect

Information you give us. When you submit an access request, we collect the information you enter, such as your company name, your name, email address, phone number, state or region, number of teams, the type of company you represent and any message you include.

Information collected automatically. When you visit the Site, our hosting and security provider receives standard technical information, such as your IP address, browser type, device information, the pages you request and the date and time of your visit. Your approximate location (city, region and country) is estimated from your IP address.

2. How We Use Information

• To review and respond to access requests
• To verify companies, handlers and canines if you move forward in our process
• To display a session banner showing your approximate location back to you
• To operate, maintain and protect the Site, including preventing spam and abuse
• To comply with legal obligations

3. How We Share Information

We do not sell or rent your personal information. We share information only:

• With service providers that host the Site and deliver email for us, who may use it only to provide those services
• With vetted partner companies, only as part of a verification process you have agreed to
• When required by law, or to protect the rights, safety and security of K9 Teams, our partners or others
• In connection with a merger, sale or transfer of our business

4. Cookies and Tracking

The Site does not use advertising or analytics cookies. Our hosting and security provider may set cookies that are strictly necessary to protect the Site. Fonts on the Site are loaded from Google Fonts, which may receive your IP address when the page loads.

5. Background and Verification Checks

Any background check is done only after you give separate written authorization, as required by law. Information gathered during verification is used only to decide whether a company, handler or canine is cleared, and is handled under the terms of that separate authorization.

6. Data Retention

We keep access request information for as long as needed to evaluate your request, maintain business records and meet legal obligations. After that, it is deleted or de-identified.

7. Security

We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on where you live, including California, you may have the right to know what personal information we hold about you, to request a copy, to correct it, or to ask us to delete it. To make a request, email us at the address below. We will verify your request and respond within the time required by law. We will not treat you differently for exercising your rights.

9. Children

The Site is not intended for anyone under 18, and we do not knowingly collect information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date above shows when it was last changed. Continued use of the Site after a change means you accept the updated policy.

11. Contact

Questions about this policy can be sent to access@k9teams.com.